Main Purpose of the Role To take ownership and effectively service a territory of Independent/Multiple retailer outlets and existing agents. To deliver agreed sales volumes and operational customer service related tasks across the range of PayPoint products with the primary objective of business development.
To identify the key decision maker by outlet and develop strong sales relationships with agents and retailers in defined territory to ensure a face to face selling opportunity is realised in every call.
To deliver against defined sales targets agreed each week, month, quarter and year.
To deliver action plans prioritising and grading the potential of your customer base.
To develop strong working relationships with all retailers and agents to ensure they actively promote PayPoint products and services, including compliance in terms of competitor removal.
To complete all operational tasks within the defined timescales and deadlines.
To journey plan effectively, prioritising calls providing the greatest opportunity to deliver sales for core products and providing support to maximise current business.
To comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
To follow PayPoint in call procedure, ensuring maximum compliance in all contract completion and retailer commitment.
Key Performance Indicators
Achievement of agreed weekly, monthly, quarterly and annual sales targets.
Achievement of daily call rate
Achievement of all operational tasks with minimum overdue calls
Contribution (ideas, involvement at team meetings) to achieving Regional and National objectives.
Standard of work, in particular completion of PayPoint contracts and paperwork and quality of training delivered to the retailer
100% accuracy when using device to record calls made, achievements and other specified information, communicating electronically back to PayPoint on a 24 hour basis.
High personal conduct and appearance to reflect the professionalism of PayPoint Retail Services Field Team
Effective territory and time management
Tenacious & Resilient
Ability to cope with pressure
Full valid driving licence and use of a car 5 days a week IT literacy and technical ability
Please note: we do not accept unsolicited CV’s from agencies unless instructed by the recruitment team.