|Graduate Test Analyst|
|Welwyn Garden City|
MAIN PURPOSE OF ROLEUnder the direction of the Client Implementation Lead, to be part of a business focused Client Implementations team who provide a strong handshake between the business and IT on all Client Implementation related matters. The role will deliver all types of generic Client Implementation service requests, delivered to the Client Management teams priorities. The role will have a strong handshake with the Client Delivery Manager and the Application Support team, providing consistent support.
PRINCIPAL RESPONSIBILITIESClient Implementations: The role will test generic Client Implementation solutions, troubleshoot test and live issues, and provide training and mentoring on the above to team members where appropriate. The role will escalate testing, installation and live issues to the Client Implementation Lead.
Continuous Improvement: The role will champion continuous improvement within the team and demonstrate best practice to Application Support, project teams and Client Management.
Knowledge Management: The role will maintain effective knowledge management across all aspects of the Client Implementation team’s remit.
QUALIFICATIONS AND EXPERIENCE:
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