PayPoint - Careers
Senior Infrastructure Engineer
Welwyn Garden City
3/10/2019

What will you be doing?

Infrastructure Engineering drives the stability, improvements, and transformation of the PayPoint network ensuring sustainable and optimum uptime. This will include working with legacy environments, as well as pushing forward with the next generation of cloud technology and automation.
Our Senior Infrastructure Engineers ensure automation of tasks is at the forefront of speed to deployment of new project work or existing improvements to the infrastructure.
The ideal person for this opportunity will have a proven track record in the installation, support and maintenance of advanced Windows technologies and be able to demonstrate managing incidents through to resolution, whether that be individually or as part of a team. They will be able to demonstrate an understanding of Infrastructure services to an advanced level, specifically aligned to a company within the financial sector. Previous experience of working in the financial sector or an ability to provide examples of working in a service critical environment are advantageous. They will be able to demonstrate the ability to coach, mentor, and support junior team members.

Some key points of the role
 
  • To oversee the reliability, availability and performance of the network
  • Support of the Infrastructure carrying out analysis of incidents and problems and ensuring RCA
  • Resolution, Root Cause Analysis, Impact Analysis and Escalation, should be carried out in a timely manner with detailed documented in the ticketing platform
  • Taking Ownership of incident management
  • Coach and mentor junior team members
  • Assist with Projects and Infrastructure Delivery
  • Enforcing the policies, standards and design principles for the computing infrastructure and services globally
  • Proactively driving automation of infrastructure tasks to reduce time overheads on standard practices
  • Identifying improvements
  • Continual service improvement through best practise and new and innovative technologies
  • Ensure performance metrics and monitoring is in place and provides the necessary details and alerts in line with the business expectation
What we would like from you
  • Minimum 4 years Production Support and at least 2 years Project Delivery experience
  • The ability to mentor and coach
  • Proven ability to document and explain designs
  • Proven technical experience in supporting enterprise class infrastructure services
  • Advanced skills for Designing of Highly Available Systems
  • Previous support experience of VMWare, NetApp, System Center (SSCM, SCOM, VMM)
  • A passion for Microsoft Azure Technologies
  • Proven experience of a wide range of server hardware and virtualisation technologies
  • Expert knowledge in the following technologies: -
    • Windows Desktop and Server OS’s (Ideally from 2012 to 2019)
    • Windows Servers Services including DHCP, DNS, AD
    • Linux (Ideally Debian and CentOS)
    • Microsoft Office 365
    • Hyper-V
    • Microsoft Exchange 2013/2016
  • Excellent knowledge of security in relation to servers, applications, data and databases
  • Experience in managing relationships with external suppliers and customers
It would be great if you had the following
  • PCI-DSS compliance
  • PowerShell Scripting and Bash Scripting
  • Windows Storage Spaces and Storage Spaces Direct
  • HPE Hardware
  • Any experience with the following software products:
    • zScaler
    • CrowdStrike
    • SIEM
    • Solarwinds
    • Zabbix
    • Grafana
    • Prometheus
    • Azure DevOP’s
What we can do for you

You can expect a truly special experience working with us in our Head Office Location in Welwyn Garden City. Our journey into Agile is truly underway along with our investment into a cloud based architecture and further consistent updates of our technologies which you will have the chance to use day in day out.

You will benefit from a range of standard company benefits such as
25 days holiday
On site gym
Free parking,
Canteen which caters for breakfast and lunch.

We also provide onsite yoga classes and other health and vitality sessions which includes chiropractors and mini massage taster sessions.

At PayPoint we feel strongly about the development of our people. That’s why we offer the opportunities and support to progress people in their careers.

For a full list of benefits and other roles please click on the link’s below

https://corporate.paypoint.com/careers/benefits

http://paypoint.force.com/careers

 

Would you like to apply to this job?

Apply for the Senior Infrastructure Engineer position


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