Principle Payment Solution Consultant Location: Welwyn Garden City Salary Range: 60,000 - £75,000 Close Date: 12th April 2019
This role is responsible for managing the design, implementation, support & maintenance of the PayPoint Transaction Service platforms, including the organisations core application Postilion. It will ensure that the processing engines and peripheral systems are optimised and secure in line with applicable industry standards, including the PCI DSS. The support (incident, problem prevention and resolution) is to be provided to agreed levels of service without causing major business disruption. This role is key to the success of the PayPoint payment processing platform ensuring a stable, secure and reliable service is delivered at all times to maximise the trading opportunities of the organisation. Key Responsibilities
Work cross functionally to support both Project and Production Support work streams.
Responsible for incident resolution for the Payment platforms ensuring that issues are resolved within SLA.
Provide strategical and design insight for the payment platforms, including the application upgrades and roadmap.
Contribute to technical solution design for new payment opportunities.
Responsible for the Management of the test & release function for designated work-streams, ensuring that the relevant test cases and testing is scheduled and completed on time.
Ongoing mentoring and training of other team members.
Manage external suppliers to ensure support problems are resolved in a timely and professional manner.
Participate in the identification of IT solutions in response to business requests/issues.
Responsible for delivery of system monitoring, capacity planning & performance optimisation of the Payment applications.
Ensure system vulnerabilities are quickly identified and that regular systems updates are applied as necessary to maintain PCI DSS compliance.
Review and represent any proposed Changes that may impact the PayPoint Payment platforms at CAB and ensure that any relevant system testing is completed successfully before changes are made to production systems.
Assist in maintaining PayPoint Transaction Service Business Continuity & disaster recovery plans, where the Payment applications are parts of the service offering.
Management of the Transactional work streams for Production Support and Project throughout the SDLC.
Participate in the PayPoint Out of Hours Support function as and when required.
Consider innovation opportunities in line with corporate objectives.
Knowledge and Skills Requirements
Educated to degree level with a relevant IT qualification.
Have technical applications (i.e. development or support) background.
Comprehensive knowledge of payment processing within the Financial Service’s industry with extensive knowledge of the POSTILION APPLICATION, ATM’s and other end point devices/ terminals.
Proven experience of managing, implementing & supporting the Postilion Realtime & Office application suites, RT4 & 5 delivered on a Microsoft platform. MCSE Certification preferred.
Project planning experience. Either certified Scrum Master or Prince2 Practitioner preferred.
PCI DSS aware, demonstrated through having worked in a PCI DSS compliant environment.
Proven experience of managing the software test lifecycle related to ATM’s. ISEB Certification preferred.
Excellent understanding and practical experience of Service Management methodologies (e.g. ITIL) Incident Management, Problem Management, Change Management.
Supplier/Stakeholder interaction experience to Exec. levels
Proven experience of management and control of 3rd party Suppliers (including contract negotiations and KPI targets)
Experience with Risk Management (e.g. Business Continuity Plans, Disaster Recovery)
Experience of dealing with Internal and External Audits especially PCI DSS.