PayPoint - Careers
Bank Reconciliation & Credit Controller
Welwyn Garden City


The Credit Controller is responsible for chasing outstanding invoices to the company and plays a vital role within the finance department. This is a proactive role seeking to improve and maintain/achieve optimum debtor days, ensure efficiency and effectiveness of cash allocation and collection procedures.


  • Allocating payments in accordance with customer remittances and information supplied by Settlement Team across 5 company entities.
  • Chasing debt by telephone and email while building a strong business relationship with our customers.
  • Processing and generating reminder letters and monthly statements to strict deadlines.
  • Liaising with the sales and accounts receivable teams to resolve outstanding queries relating to non-payment of invoices.
  • Review aged receivables reports and provide bad debt provision monthly.
  • Produce and maintain weekly and monthly credit control reports.
  • Working with in-house Legal Department or Solicitors preparing accounts for legal action.
  • Ensuring adherence to the relevant Finance policies and procedures.
  • Assisting with the Sales Ledger Team providing absence and holiday cover as and when required.
  • Educated to a minimum GCSE standard.
  • Experience of working within a credit control department.
  • Excellent numeracy skills.
  • Strong communication skills.
  • Good IT skills, including Excel and Word.
  • Ability to prioritise tasks and use their own initiative
  • A polite but tenacious telephone manner and good systems knowledge.
  • Excellent inter-personal skills
  • Work well within a team
  • Good problem solving skills
  • This position would suit an individual who is driven by results and is target driven.
  • Knowledge of Sage or another computerised accounting system.
  • General accounts processing knowledge would be advantageous.
  • Hours: 36.25 hours per week
  • A well organised individual with a high attention to detail and accuracy.
  • Analytical approach with an ability to recognise and investigate issues, and to implement changes.
  • Approachable with highly effective communication skills and the ability to liaise effectively with both financial and non-financial employees.
  • Ability to work under pressure and to regular deadlines.
  • Strong attention to detail and the resilience necessary to flourish in a dynamic, constantly-evolving environment.

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